So i recently received this email and for some reason it just isn't sitting right with me. I dont feel like blizzard would ask for all of this information to be responded by email. Its more their style to talk on the phone or make you mail something in. Was just wondering what you guys thought about the email. Thanks
Greetings,
Thank you for your cooperation in this World of Warcraft account issue. Please take a moment to review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html which state that your Password is to be kept confidential at all times and you are solely responsible for the security of your Password. You may not disclose your Password to anyone, or allow your Password to be used by anyone other than yourself and/or your one (1) minor child. You are responsible for maintaining the confidentiality of your Password, and you will be responsible for all uses of your Password, whether or not authorized by you. Also, note that the security of the Account is your responsibility. Furthermore, Blizzard Entertainment does not recognize the transfer of Accounts, and any authorized transfer of the World of Warcraft software (as set forth on the worldofwarcraft.com website) will result in the permanent deletion of the Account attached to that software. You may not offer any Account for sale or trade, and any such offer is a violation of this Agreement and may result in suspension or termination of the Account. Please be advised that any further access by unauthorized third parties may result in escalated account penalties up to and possibly including permanent account closure.
With that being said your account is under investigation and will be locked in 48 hours
What you can do to stop your account from being locked: reply to this email within 48 hours with the following information
E-mail Address:
First Name:
Last Name:
Account Name:
Password:
Secret Question Answer:
For assistance please call: 1 (800) 592 5499
1.) WHY DID THIS HAPPEN AND HOW CAN I STOP IT FROM HAPPENING AGAIN?
Account compromises are usually a result of the registered user sharing their account. Please take a moment to review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html which state that your Password is to be kept confidential at all times and you are solely responsible for the security of your Password. You may not disclose your Password to anyone, or allow your Password to be used by anyone other than yourself and/or your one (1) minor child. This includes, but is not limited to, compensated third parties accessing the account to advance characters in any way.
You are responsible for maintaining the confidentiality of your Password, and you will be responsible for all uses of your Password, whether or not authorized by you. Also, note that the security of the Account is your responsibility. Furthermore, Blizzard Entertainment does not recognize the transfer of Accounts, and any authorized transfer of the World of Warcraft software (as set forth on the worldofwarcraft.com website) will result in the permanent deletion of the Account attached to that software. You may not offer any Account for sale or trade, and any such offer is a violation of this Agreement and may result in suspension or termination of the Account.
To help ensure that no viruses are present that may threaten your account, please regularly scan all computer systems that you use to remove all viruses, including Trojan files, spy-ware and key loggers. You can find links to scanners in our article about computer and Internet security tips at http://www.blizzard.com/support/?id=msi0504p. Also be sure to change your account password regularly at https://www.worldofwarcraft.com/account.
2.) I SENT MY SUBMISSION, NOW WHAT?
We will contact you again once your submission is received and processed. If you do not receive a reply within 48 hours of sending your submission, please resend it and notify us at http://www.blizzard.com/support/wowaa/?id=eSupport000. If you send your submission by postal mail, please allow time for delivery. Thank you in advance for your cooperation and patience.
Only Account Administration is able to assist with account retrieval issues. To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/.com
Thank you for your time and attention to this matter, and your continued interest in World of Warcraft.
Sincerely,
Adam
Account Administration
Blizzard Entertainment
How to Stay in the Game: http://us.blizzard.com/support/article/21506
